2025年人机交互的软件方法

科技前沿 • 2025-02-16 15:41 • 阅读 61

大家好，我是讯享网，很高兴认识大家。

12月29号考试需记忆

人机交互的研究范围：

*人机交互的重要性

*可用性3个指标

*可用性的测试步骤

*启发式评估的十条准则

①
提供显著的系统状态
(Visibility of system status)
The system should always keep users informed about what is going on,through appropriate feedback within reasonable time.

②
系统能符合用户习惯的显示惯例
Match between system and the real word
The system should speak the users’ language,with words,phrases and concepts familiar to the user,rather than system-oriented terms.Follow real-world conventions,making information appear in a natural and logical order.

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③
让用户能随时退出操作进程
Users often choose system functions by mistake and will need a clearly marked “emergency exit” to leave the unwanted state without having to go through an extended dialogue.Support undo and redo.

④
保持一致性和标准性
Consistency and standards
Users should not have to wonder whether different words,situations ,or actions mean the same thing.Follow platform conventions.

⑤
预防错误的发生
Error prevention
Even better than good error messages is a careful design which prevents a problem from occurring in the first place.

⑥
提供上下文识别而不是孤立记忆
Recognition rather than recall
Minimize the user’s memory load by making objects ,actions,and options visible.The user should not have to remember information from one part of the dialogue to another.

⑦
使用的舒适性、高效性
Flexibility and efficiency of use
Accelerators – unseen by the novice user
may often speed up the interaction for the expert user such that the system can cater to both inexperience and experienced users.
Allow users to tailor frequent actions.
⑧
美观精练的设计
Aesthetic and minimalist design
Dialogues should not contain information which is irrelevant needed.
Every extra unit of information in a dialogue cpmpetes with the relevant units of information and diminishes their relative visibility.
⑨
帮助用户识别错误，分析，纠正错误
Help users recognize,diagnose,and recover from errors.
Error messages should be expressed in plain language(no codes)
,precisely indicate the problem,and constructively suggest a solution.

⑩
帮助文档使用手册
Help and documentation
Even though it is better if the system can be used without documentation,it may be necessary to provide help and documentation.
Any sunch information should be easy to search,focused on the user’s task,list concrete steps to be carried out,and not too large.

*为何要可用性测试

术语解释（20分）

2025年人机交互的软件方法

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